Terms & Conditions
Last Updated: August 2026
Welcome to Global SEO Agency. These Terms & Conditions explain the rules that apply when you visit our website, contact our team, request an SEO audit, or purchase any of our digital marketing and SEO services.
By using our website or working with Global SEO Agency, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.
1. About Global SEO Agency
Global SEO Agency provides search engine optimization and digital marketing services to businesses in different industries and markets.
Our services may include:
- SEO Services
- Local SEO Services
- On-Page SEO
- Technical SEO
- Keyword Research
- SEO Audits
- Link Building
- Guest Posting
- Citation Building
- Google Business Profile Optimization
- Google Maps SEO
- Content Optimization
- SEO Strategy and Consulting
- Monthly SEO Reporting
The exact services provided to each client depend on the agreed proposal, package, invoice, or project scope.
2. Acceptance of These Terms
By accessing our website, submitting an enquiry, requesting a free audit, approving a proposal, making a payment, or using our services, you confirm that you have read and accepted these Terms & Conditions.
If you are purchasing services on behalf of a company or another organization, you confirm that you have permission to enter into an agreement on its behalf.
3. Scope of SEO Services
Before starting a project, we may agree with the client on specific services, deliverables, target websites, locations, keywords, or other campaign requirements.
Only work included in the agreed project scope is included in the service.
Requests for additional pages, content, backlinks, locations, campaigns, technical work, or other services outside the original scope may require additional fees.
We may recommend changes to a website or SEO strategy when we believe those changes can improve performance, but implementation may depend on the agreed service package and the access provided by the client.
4. SEO Results and Rankings
SEO performance depends on many factors that are outside the direct control of any SEO agency. These may include search engine algorithm updates, competitors, website history, domain authority, technical problems, content quality, market conditions, and changes made by search engines.
For this reason, Global SEO Agency does not guarantee a specific Google ranking, number-one position, amount of organic traffic, number of leads, or level of revenue unless a specific written agreement explicitly states otherwise.
We focus on completing the agreed SEO work and using strategies intended to improve search visibility and long-term organic performance. This type of no-fixed-ranking guarantee is also common in current SEO service terms because rankings depend on factors outside an agency’s control.
5. Client Responsibilities
To complete our work properly, clients may need to provide accurate business information, website access, analytics access, Google Business Profile access, content, images, approvals, or other materials required for the project.
The client is responsible for ensuring that any information, images, trademarks, documents, or other materials supplied to us can legally be used.
Delays in providing access, information, approvals, or feedback may affect project timelines and results.
6. Payments and Fees
Prices for our services are agreed before work begins through a proposal, quotation, invoice, email, or another written agreement.
Payments must be made according to the agreed payment schedule.
For recurring SEO services, payment may be required monthly in advance unless another arrangement has been agreed.
Work may be paused if an invoice remains unpaid beyond the agreed payment date.
Any third-party costs or additional work outside the agreed project scope may be charged separately after discussion with the client.
7. Cancellations and Refunds
Clients should contact us as soon as possible if they want to cancel an ongoing service.
SEO, content creation, outreach, link building, audits, and other digital services involve time and resources once work begins. Because of this, payments for work that has already started or been completed may not be refundable.
If a project has not yet started, refund eligibility will depend on the specific service and costs already incurred.
Any special refund terms included in a written proposal or agreement will take priority for that specific project.
8. Link Building and Guest Posting
When providing Link Building or Guest Posting Services, we aim to secure relevant placements according to the agreed campaign requirements.
However, third-party publishers and website owners operate independently from Global SEO Agency.
A publisher may update, remove, change, redirect, or modify a page or backlink after publication. Search engines may also change how they evaluate backlinks.
Where a specific replacement or placement guarantee has been agreed in writing, that agreement will apply.
We do not control third-party websites and cannot guarantee that every external website will remain online permanently.
9. Google Business Profile and Local SEO
Our Local SEO Services may include Google Business Profile optimization, Google Maps SEO, citation building, local keyword research, local landing page optimization, and related work.
Google controls its own platforms, ranking systems, verification processes, suspensions, policies, and search results.
Global SEO Agency cannot guarantee Google Business Profile verification, reinstatement, specific Map Pack positions, or permanent Google Maps rankings.
10. Website Access and Changes
Some SEO services require access to a client’s website, CMS, analytics tools, or other platforms.
We take reasonable care when making approved website changes. However, clients should maintain appropriate website backups before significant technical changes are made.
We are not responsible for problems caused by third-party plugins, themes, hosting providers, software updates, malware, unauthorized access, or changes made by other people after our work has been completed.
11. Content and Intellectual Property
Original content created and fully paid for by a client may be used by that client for their business unless different licensing terms have been agreed.
Global SEO Agency retains ownership of its internal processes, templates, methods, systems, tools, research methods, and other proprietary materials.
Clients must not provide copyrighted or protected material for use unless they have the necessary permission.
12. Third-Party Services
Our website or services may use or link to third-party platforms, websites, analytics tools, search engines, hosting companies, publishers, or software providers.
Global SEO Agency does not control these third parties and is not responsible for their availability, policies, security, pricing, content, or actions.
Use of third-party services may also be subject to their own terms and policies.
13. Confidentiality
We respect confidential business information shared with us during a project.
We will not intentionally disclose confidential client information to unrelated third parties except where required to deliver the agreed services, comply with legal requirements, or where the client has given permission.
Clients are also expected to keep confidential any private pricing, strategies, account information, or proprietary materials provided by Global SEO Agency.
14. Limitation of Liability
Global SEO Agency provides SEO and digital marketing services with reasonable professional care.
However, we are not responsible for losses caused by search engine algorithm updates, ranking changes, third-party platforms, website downtime, hosting problems, lost sales, competitor activity, or other circumstances outside our reasonable control.
To the extent permitted by applicable law, our liability relating to a specific paid service will not exceed the amount paid by the client for the service giving rise to the claim.
15. Prohibited Use
You must not use our website or services for unlawful activities, fraud, malicious activity, copyright infringement, spam, unauthorized access, or activities that violate applicable laws or third-party rights.
We reserve the right to refuse or stop services where we reasonably believe a project involves unlawful, deceptive, abusive, or harmful activity.
16. Changes to These Terms
We may update these Terms & Conditions when our services, website, business practices, or legal requirements change.
The latest version will be published on this page with an updated revision date.
Continued use of our website or services after an update means you accept the revised terms.
17. Contact Us
If you have questions about these Terms & Conditions, your project, or any of our services, please contact Global SEO Agency through our website.